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Job Summary:

The Administrative Assistant position is responsible for providing support to the administrative department, such as maintaining personnel files and reports, scheduling meetings and appointments, communicating with visitors and customers, performing other administrative or clerical duties that may arise, and cultivating customer satisfaction with the client, all in alignment with Core Tech Mission, Vision, and Values.

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Essential Duties and Responsibilities:

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• Maintains an accurate and updated record of administrative files and other related reports, both physical and electronic.

• Organizes files, reports, and other related documents to ensure that such files are ready to view once asked by an authorized person.

• Communicates and relays messages to and from the visitors/customers and supervisors either through the phone or in-person.

• Schedules client-supervisor meetings and appointments.

• Assists the Administrative supervisor in creating reports and preparing invoices.

• Searches through employee files to gather information needed by authorized people and organizations.

• May assist or collaborate with the other departments to provide better service to customers.

• Provides assistance to the Administrative Supervisor when conducting meetings and training for the new employees of the department.

• Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

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• Excellent and proficient in both oral and written communication.

• Possesses organizational skills and attention to detail.

• Skilled in active listening, retaining information, and asking questions as appropriate.

• Has effective teamwork and collaborative skills.

• Has the ability to perform duties with uprightness, professionalism, and confidentiality.

• Has the ability to perform in a fast-paced work environment.

• Has the ability to perform administrative and office duties, such as managing files and records, creating forms, and other employment-related files.

• Knowledge of assessing customer needs and standards.

• Knowledge of data processing and electronic mail software: Microsoft Word, Microsoft Excel, Microsoft Outlook, etc.

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Education and Experience:

 

The Administrative Assistant position requires a minimum of an associate’s degree in Office Management, Business Administration, or other related field. Additionally, having a considerable number of years of work-related experience is preferable.

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